GM Warranty Pay

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Where Are the Hours Missing?

I want to separate normal repair/vehicle issues from warranty pay issues.

{GM Warranty Pay}

What GM warranty jobs are consistently not paying enough time?

Things like labor times that don’t match the actual repair, unpaid diag or programming, overlap deductions, add-on time getting denied, straight-time approval problems, or documentation requirements that add work without adding time.

When you reply, include whatever you can:

Brand: Chevrolet / GMC / Buick / Cadillac
Job or labor op
Warranty time paid
How long it realistically takes
What part of the process is causing the problem

No need to name your dealer.

The goal is to find repeat warranty pay problems across GM and build a real-world record other technicians can compare against.

What GM warranty job makes you look at the labor time and say, There’s no way!?

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At GM, we have to run 0.3 on any warranty diag before we can ask for an hour of “straight time”, so that means we’re not getting paid for almost 20 mins of every warranty diagnosis, unless the part that ends up being the issue has a diag time, which it usually doesn’t.